Privacy Policy – Florentino Marin

Effective date: 12/12/2024

FlorentinoMarin.com (“Florentino Marín,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from https://florentinomarin.com (the “Site”).

If you have questions, contact us at: info@florentinomarin.com.

1) Information we collect

A. Information you provide to us

We may collect personal information you voluntarily provide, including:

Contact details: name, email, phone number (if provided)
Order details: shipping/billing address, items purchased, order notes
Account details: username, password (if you create an account)
Payment-related details: payment status and transaction identifiers (we do not store full card numbers; payments are handled by our payment processors)
Customer support: messages, emails, or other communications you send us
Marketing preferences: newsletter signups and communication choices

B. Information collected automatically

When you use the Site, we may automatically collect:

Device and usage data: IP address, browser type, device identifiers, pages visited, time spent, referring URLs
Cookies and similar technologies (see “Cookies” below)

2) How we use your information

We use personal information to:

Process and fulfill orders (payment processing, shipping, delivery, returns)
Provide customer support and respond to requests
Send transactional communications (order confirmations, shipping updates)
Improve the Site (analytics, performance, troubleshooting)
Prevent fraud and secure the Site
Send marketing messages (only where permitted by law and/or with your consent; you can opt out anytime)

3) Cookies and tracking

We use cookies and similar technologies to:

Enable core Site features (e.g., cart, checkout, login)
Remember preferences
Understand traffic and interactions (analytics)
Support advertising/remarketing (if enabled)

You can manage cookies through your browser settings. If you disable cookies, some Site features may not function properly.

4) How we share your information

We may share personal information with trusted service providers who help operate our business, such as:

Ecommerce platform/website tools (e.g., WordPress/WooCommerce and plugins)
Payment processors (e.g., Stripe, PayPal, or other providers you select at checkout)
Shipping and fulfillment partners
Email/SMS providers (for transactional or marketing messages)
Analytics providers (e.g., Google Analytics or similar)
Advertising partners (only if enabled, for measuring and improving campaigns)

We may also share information:

To comply with legal obligations (lawful requests, subpoenas, regulations)
To protect rights, safety, and prevent fraud
In connection with a business transfer (merger, acquisition, sale of assets)

We do not sell your personal information in the traditional sense. If certain advertising/analytics tools are used, some laws may treat that as “sharing” for targeted advertising (see “Your privacy rights” below).

5) Data retention

We keep personal information as long as necessary to:

Provide services and fulfill orders
Maintain business and tax records
Resolve disputes and enforce agreements
Meet legal obligations

6) Security

We take reasonable administrative, technical, and physical measures to protect personal information. However, no online system is 100% secure, and we cannot guarantee absolute security.

7) International visitors

If you access the Site from outside [United States/your operating country], your information may be processed and stored in countries where our service providers operate. Those countries may have different data protection laws than your jurisdiction.

8) Your choices and rights

A. Email marketing

You can unsubscribe anytime by clicking “unsubscribe” in our emails or by contacting info@florentinomarin.com.

B. California privacy rights (CPRA) — if applicable

If you are a California resident, you may have the right to:

Know what personal information we collect, use, disclose
Request deletion of certain personal information
Correct inaccurate personal information
Opt out of “sharing” for cross-context behavioral advertising (if applicable)
Not be discriminated against for exercising privacy rights

To submit a request, email info@florentinomarin.com with the subject line: “California Privacy Request.”

We may verify your identity before fulfilling requests.

C. EEA/UK privacy rights (GDPR) — if applicable

If you are located in the EEA/UK, you may have rights to access, correct, delete, restrict, object, or port your personal data, and withdraw consent where processing is based on consent.

To exercise these rights, contact info@florentinomarin.com.

9) Children’s privacy

The Site is not intended for individuals under 13 (or under 16 where applicable), and we do not knowingly collect personal information from children.

10) Third-party links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those third parties. Please review their policies.

11) Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The “Effective date” above indicates when it was last updated. Continued use of the Site after updates means you accept the revised policy.

12) Contact us

For questions or requests, contact:

Florentino Marín

Email: info@florentinomarin.com